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Postal delivery officer

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Summary of occupation

Postal workers sort mail ready for their round. They deliver the mail either on foot, by bicycle or motorised transport. They keep a record of mail counts and may need to maintain their vehicle. They may be involved with wrongly addressed mail, redirected mail and underpaid mail. They may also be required to assist in preparing statistics on mail and other tasks. They may also be involved in the processing of outgoing mail.

ANZSCO description: Delivers mail on foot, by bicycle or by  motorised transport over allocated delivery rounds.
Alternative names: Mail Employee, Mail Sorter, Postal Deliverer, Postal Officer, Postal Sorting Officer, Postal Worker, Postie
Specialisations: Parcel Post Officer, Postal Transport Officer
Job prospects: Average
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Knowledge, skills and attributes

A postal worker needs:

  • to be trustworthy and reliable
  • to be self-motivated
  • be physically fit
  • to be able to work as part of a team
  • to be able to pass a medical examination and police clearance
  • good communication and administrative skills
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Working conditions

Postal workers normally start work early (5:30am) and work 38 hours, Monday to Friday. Part of their working day will be inside and part will be outside. They may have to deliver mail in rain or very hot weather.

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Salary details

On average, postal workers can expect to earn between $800 and $999 per week ($41 600 and $51 999 per year), depending on the organisation they work for and their level of experience. As a postal worker develops their skills, their earning potential will generally increase.

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Tools and technologies

Postal workers may need to use electronic barcode scanners as part of their work. They may have to learn to use a software package on the computer.

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Education and training/entrance requirements

You can work as a postal delivery officer without any formal qualifications and get training on the job.

​Postal delivery officers who drive motor vehicles must have the appropriate class of driver’s licence. 

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Related apprenticeships

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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