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Systems analyst

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Summary of occupation

ICT Systems Analysts work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users' business needs.

The role of system analysts and designers is critical in contemporary system development. The systems analyst is a key partner with project managers and system developers. They define software requirements and specifications and guide program design and development.

A systems analyst may supervise a software development or maintenance team of analyst / programmers and programmers. They may also assist the sales force with
pre-sales activity such as proposal preparation, systems demonstrations and presentations, particularly in relation to larger and more important clients.

ANZSCO description: Evaluates processes and methods used in  existing ICT systems, proposes modifications, additional system  components or new systems to meet user needs as expressed in  specifications and other documentation.
Alternative names: ICT Systems Analyst, Network Designer, Principal Solutions Architect, Senior Solutions Architect, Senior Systems Engineer, Solutions Architect, System Architect, Systems Designer
Specialisations: Applications Systems Analyst, Computer Tester, Data Modeller, Network Analyst, Operations Systems Analyst
Job prospects: Good
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Knowledge, skills and attributes

ICT Systems Analysts should:

  • be able to think logically and analytically in a problem-solving environment
  • be imaginative and good at creative reasoning
  • be able to work independently or as part of a team
  • have good oral and written communication skills
  • be able to accept responsibility
  • be willing to continuously update personal IT skills and knowledge
  • have a business outcome approach
  • have an ability to conceptualise and think creatively
  • have a capacity to articulate visions
  • have very good oral and written communications skills
  • have interpersonal skills to evoke commitment from the client
  • have a high standard of ethics and integrity in all dealings
  • have sound administrative skills and good analytical and reporting abilities
  • have effective time management and personal organization skills
  • have an understanding of user needs
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Working conditions

ITC Systems Analysts work in offices or laboratories in comfortable surroundings. They usually work about 40 hours a week-about the same as many other professional or office workers. Evening or weekend work may be necessary, however, to meet deadlines or solve specific problems.

Like other workers who spend long periods typing on a computer, software quality assurance engineers and testers are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome or cumulative trauma disorder.

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Salary details

On average, systems analysts can expect to earn between $1 346 and $2 019 per week ($70 000 and $105 000 per year), depending on the organisation they work for, and their level of experience. As a systems analyst develops their skills, their earning potential will generally increase.

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Tools and technologies

Tools and technologies used by ICT Systems Analysts may include:

  • Desktop computers; mainframe computers; notebook computers; personal digital assistant (PDAs) or organizers
  • Configuration management software
  • Data base management system software
  • Development environment software
  • Object or component oriented development software
  • Program testing software
  • Web platform development software
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Education and training/entrance requirements

To become a systems analyst you usually need to complete a degree in information technology or computer science, or a degree in commerce with a major in business information systems or business information technology.

Most universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

You can work as a systems analyst without a bachelor degree. You will generally require at least five years of relevant work experience in a related field, and relevant vendor certifications may substitute for a formal qualification.

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Related apprenticeships

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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